Provider enrollmentClinician, location and payer status
VisibleMental & behavioral-health operations
Mental Health Billing & Credentialing Services.
Connect provider enrollment, patient access, authorizations, claims, denials and insurance A/R through one accountable support model built around behavioral-health practices.
- Solo and group practices
- Professional and eligible facility workflows
- Nationwide support
BEHAVIORAL HEALTH OPERATIONS VIEWWorkflow connected
AccessBenefits & authorizationCareDocumentation readinessRevenueClaims through A/R
Authorization trackingUnits, dates and next action
TrackedRevenue follow-upClaims, denials and aging balances
OwnedIllustrative operations view, not a live client dashboard. Scope, access, reporting and responsibilities are defined in the approved service agreement.
Behavioral-health focusSpecialty-aware workflows
Provider readinessEnrollment through recredentialing
Connected revenue cycleAccess through account resolution
Accountable ownershipDefined communication and reporting
Who we support
Built around the providers and structures inside behavioral health.
The operating model adapts to the practice instead of forcing every provider into one generic billing template.Psychiatrists & PMHNPs
Payer enrollment and revenue workflows for psychiatric physicians, nurse practitioners and prescribing groups.
Psychologists
Credentialing and billing support shaped around psychologist services, payer requirements and documentation-dependent claims.
Therapists & Counselors
Support for eligible LCSWs, LMFTs, LPCs, LMHCs and other licensed behavioral-health professionals.
Behavioral Health Groups
Consistent onboarding, payer and billing workflows across clinicians, locations and service lines.
ABA Practices
Administrative coordination for eligible ABA practices with provider, authorization and payer requirements.
SUD & Outpatient Programs
Scoped support for eligible outpatient programs, subject to payer, state, provider and program requirements.
Support availability depends on provider eligibility, licensure, state, payer, service type, program structure and the approved scope.
Connected specialty support
One operational view from provider readiness through account resolution.
Select the services your practice needs now, then expand the scope as providers, locations, payers or revenue complexity grow.
Provider Credentialing
CAQH, payer enrollment, recredentialing and provider additions organized by clinician and location.
Explore serviceEligibility & Benefits
Coverage and benefit checks aligned with the payer product, provider, service and agreed workflow.
Explore servicePrior Authorization
Requirements, units, dates, status, next actions and renewal windows tracked where applicable.
Explore serviceMedical Billing
Claim submission, payment posting and payer follow-up connected to the practice's documentation workflow.
Explore serviceDenials & Insurance A/R
Denied, unpaid and underpaid balances organized by root cause, filing risk, owner and next action.
Explore serviceMedical VA Support
Defined administrative capacity for scheduling, benefits, payer follow-up and approved practice workflows.
Explore servicePayer and claim readiness
Behavioral-health revenue depends on details that must stay connected.
Small mismatches across enrollment, benefits, authorization, documentation and claims can create preventable delays. The workflow should make each dependency, owner and next action visible.
Review My Current WorkflowProvider readinessProvider type, taxonomy, license, supervision and enrollment match the intended service.
Payer readinessParticipation and benefits are checked for the correct payer product, provider and location.
Service readinessAuthorization, referral, unit and place-of-service requirements are identified where applicable.
Claim readinessDocumentation supports the selected code, modifier, time and service requirements.
Follow-up ownershipRemittance, denial and aging activity has a documented owner and next action.
Clinical responsibility remains with the provider and practice.
Konnext does not diagnose patients, select treatment, determine medical necessity or replace clinical documentation and compliance responsibilities.
Documented client context
A fragmented mental-health revenue cycle reorganized around accountable ownership.
Konnext audited a Maryland clinic using SimplePractice and assigned focused ownership across enrollment, contracting, authorizations, payment posting, denials and insurance A/R.
Review the Case Study- SimplePractice revenue-cycle audit
- Enrollment and authorization corrections
- Denial and A/R follow-up
Source: Konnext internal client service, enrollment and collection records through August 2026. Figures are rounded. Past performance is not a guarantee of future results.
Direct answers
Mental and behavioral-health billing FAQs.
Clear scope starts with understanding the providers, services, payer environment and current operational pressure.
Which mental-health professionals does Konnext support?+
Konnext supports eligible psychiatrists, psychologists, PMHNPs, LCSWs, LMFTs, counselors, behavioral-health groups and other outpatient providers. The final scope depends on provider type, licensure, state, payer, services and practice structure.
Can Konnext handle both credentialing and medical billing?+
Yes. Credentialing and billing can be coordinated as one scope or selected separately. The proposal identifies responsibilities, dependencies, access requirements, reporting and work that remains with the practice.
Do all behavioral-health services require prior authorization?+
No. Requirements vary by payer, product, service, diagnosis, provider type, place of service and plan benefits. Konnext can help verify and track administrative requirements, but the payer makes authorization and payment decisions.
Does Konnext make clinical or utilization-review decisions?+
No. The treating provider and practice remain responsible for clinical care, documentation, diagnoses, treatment plans and medical-necessity decisions. Konnext provides administrative and revenue-cycle support within the agreed scope.
Can you work with our current EHR or billing platform?+
Konnext works across multiple healthcare systems. Compatibility, access, integrations and workflow fit are confirmed during discovery before the service scope is finalized.
What information is needed to begin?+
The assessment covers provider types, services, states, locations, payer mix, EHR, enrollment status, claim volume, authorization needs, outstanding A/R and the operational problem the practice wants to solve. Do not submit PHI through the public form.
Build the right support scope
Tell us where your workflow is losing time or revenue.
We will review the practice structure, providers, payers, systems and current challenges before recommending credentialing, billing, RCM or administrative support.
Call Konnext