Terms and Conditions

1. Acceptance of these terms

These Terms and Conditions govern your access to and use of the Konnext Solutions public website. By using the website, you agree to these terms and our Privacy Policy. If you do not agree, please do not use the website.

2. Website purpose

This website provides general information about Konnext Solutions, healthcare business operations and available services. Website content is provided for educational and business-development purposes and may not address the requirements that apply to a particular provider, organization, payer, state, contract or service.

3. No medical, legal or financial advice

Website content is not medical, clinical, legal, tax, accounting or financial advice. Konnext does not make clinical decisions, determine medical necessity, direct patient care or replace advice from qualified professional advisers.

You remain responsible for evaluating information and obtaining appropriate professional guidance before acting on it.

4. No service relationship created

Using the website, submitting an inquiry, downloading a resource or scheduling a discovery call does not create a client relationship, Business Associate relationship, patient-provider relationship or obligation for Konnext to perform services.

Services begin only after the required parties execute an applicable written agreement. If an agreement conflicts with these website terms, the executed agreement controls for the services it covers.

5. Public forms and sensitive information

Do not submit protected health information through this website. Public forms are intended for high-level business inquiries only. Do not submit patient information, medical records, claim details, Social Security numbers, passwords, payer credentials, financial account information or credentialing documents.

Konnext will identify an approved secure workflow when sensitive information is needed for an established engagement.

6. Content accuracy and availability

Konnext seeks to provide useful and accurate information, but healthcare, payer and regulatory requirements can change. We do not guarantee that website content is complete, current, error-free or suitable for a particular purpose.

We may modify, suspend or discontinue any website feature, resource or content without notice. References to timelines, performance indicators or outcomes are contextual and are not guarantees of future performance.

7. Acceptable use

You may use the website only for lawful purposes. You may not attempt to disrupt the website, bypass security controls, introduce malicious code, scrape content at unreasonable volume, impersonate another person, submit false information, infringe rights, or use the website to transmit unlawful or sensitive material.

8. Intellectual property

The website, branding, design, text, graphics, downloadable resources and other original materials are owned by or licensed to Konnext Solutions and are protected by applicable intellectual-property laws.

You may use publicly available resources for your organization’s internal, noncommercial purposes. You may not reproduce, sell, publish, modify, distribute or create derivative works from Konnext materials without written permission, except where applicable law permits.

9. Third-party links and services

The website may link to or embed third-party services, including scheduling, analytics, review, communication and external informational resources. Those services are governed by their own terms and privacy practices. Konnext is not responsible for third-party content, availability, security or practices.

10. Disclaimers

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied or statutory. Konnext does not warrant uninterrupted access, error-free operation or that the website will meet every user’s requirements.

11. Limitation of liability

To the fullest extent permitted by applicable law, Konnext Solutions and its owners, officers, employees, contractors and affiliates will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from website use or reliance on its content.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, the limitations apply only to the extent permitted by law.

12. Responsibility for misuse

You are responsible for your use of the website and information you submit. To the extent permitted by law, you agree to be responsible for claims, losses or expenses resulting from your unlawful use, violation of these terms or infringement of another party’s rights.

13. Applicable law and disputes

These terms are governed by applicable United States law, without overriding consumer protections that cannot lawfully be waived. The appropriate governing law, venue and dispute process for paid services will be stated in the applicable written service agreement.

14. Changes to these terms

We may revise these terms as the website, services or legal requirements change. Updates will be posted on this page with a revised effective date. Continued use of the website after an update indicates acceptance of the revised terms.

15. Contact information

Questions about these terms may be directed to: