Provider and payer readinessEnrollment, location and effective status
VisiblePhysical therapy revenue operations
Physical Therapy Billing & Credentialing Services.
Connect payer enrollment, benefit verification, authorizations, therapy claim preparation, payment posting, denials and insurance A/R through one accountable support model built around outpatient therapy practices.
- Independent and group therapy practices
- Medicare and commercial payer workflows
- Nationwide operational support
THERAPY REVENUE OPERATIONSWorkflow connected
AccessBenefits and authorizationTreatmentPlan and service recordsRevenueClaims through A/R
Visit and authorization trackingServices, units, dates and next action
TrackedClaim and payment follow-upSubmission, remittance, denials and aging
OwnedIllustrative operations view, not a live client dashboard. Scope, access, reporting and responsibilities are defined in the approved service agreement.
Therapy-focused workflowPayer and service dependencies
Provider readinessEnrollment through revalidation
Connected revenue cycleAccess through account resolution
Proof-backed approachDocumented therapy practice result
Who we support
Built around outpatient therapy practices and the way they operate.
The workflow adapts to the provider mix, locations, payer contracts, patient access requirements and billing systems inside the practice.Physical Therapy Practices
Credentialing and revenue-cycle support for independent physical therapists, private practices and growing therapy groups.
PT & Chiropractic Clinics
Connected payer, benefits and billing workflows for organizations delivering eligible physical therapy and chiropractic services.
Occupational Therapy Practices
Administrative support shaped around provider enrollment, plan requirements, documentation and claim follow-up.
Speech Therapy Practices
Payer enrollment and revenue support for eligible speech-language pathologists and multidisciplinary therapy practices.
Multi-Location Therapy Groups
Standardized provider, location, payer and reporting workflows that can scale without losing status visibility.
New Therapy Practice Launches
A coordinated path from practice and payer readiness through system setup, electronic enrollment and the first billing cycle.
Support availability depends on provider eligibility, licensure, state, payer, service type, practice structure and the approved scope. Konnext does not make clinical decisions or guarantee enrollment, authorization or payment.
Connected therapy support
Build the scope around the point where time or revenue is being lost.
Select a focused service or connect credentialing, patient access and revenue operations as the practice adds providers, locations, payers or patient volume.
Provider Credentialing
Individual and group enrollment, payer applications, provider additions and participation maintenance organized by provider and location.
Explore serviceEligibility & Benefits
Coverage, therapy benefits, visit information, patient responsibility and authorization indicators checked within the approved workflow.
Explore servicePrior Authorization
Requirements, approved services, visits, units, date spans, status and renewal dependencies tracked where applicable.
Explore serviceMedical Coding
Documentation-aware review for therapy procedures, timed services, modifiers and claim information within the approved scope.
Explore serviceMedical Billing
Claim preparation, submission, rejection correction, payment posting and payer follow-up connected to the therapy workflow.
Explore serviceDenials & Insurance A/R
Denied, unpaid and underpaid balances organized by root cause, filing risk, documentation need and next action.
Explore serviceTherapy billing readiness
Therapy claim accuracy starts before the first unit is billed.
Provider participation, therapy benefits, authorization details, plan-of-care records, service documentation, units and claim information must remain aligned. A visible workflow makes the open dependency, responsible owner and next action easier to manage.
Enrollment readinessProvider, group, location, taxonomy and payer participation records match the intended billing relationship.
Benefit readinessThe payer product, therapy benefits, patient responsibility and applicable visit information are checked before treatment where included.
Authorization readinessRequired services, visits, units, date spans and renewal points are visible to the responsible team.
Documentation readinessThe practice maintains the plan of care, certifications, treatment records and clinical support required for the services billed.
Claim readinessCodes, modifiers, units, provider, location and payer information are reviewed against the approved workflow before submission.
Follow-up ownershipRejections, denials, remittances and aging balances have a documented owner, current status and next action.
Clinical documentation and care decisions remain with the provider and practice.
Konnext does not select treatment, determine medical necessity or replace therapist documentation. Medicare and other payer requirements can differ. Practices should confirm the rules that apply to the provider, service, payer product and date of service.
Documented client context
A physical therapy clinic connected credentialing, systems and billing around existing patient demand.
Konnext supported an Illinois physical therapy and chiropractic clinic with payer contracting, Office Ally implementation, EDI, ERA and EFT enrollment, eligibility-first billing and ongoing revenue-cycle operations.
Review the Full Case Study- Medicare and commercial payer enrollment
- Office Ally, EDI, ERA and EFT setup
- Near-zero rejections and denials in the documented period
Source: Konnext internal client service, enrollment and collection records through August 2026. Figures are rounded. Results vary by patient volume, payer mix, services, documentation and operating conditions. Past performance is not a guarantee of future results.
Direct answers
Physical therapy billing and credentialing FAQs.
Define the provider, payer, patient access and revenue dependencies before choosing a focused service or connected RCM scope.
Which therapy practices does Konnext support?+
Konnext supports eligible physical therapy, occupational therapy, speech therapy, multidisciplinary rehabilitation and related outpatient practices. The final scope depends on provider type, state, practice structure, services, payer mix and systems.
Can Konnext manage both therapy credentialing and billing?+
Yes. Credentialing and billing can be coordinated as one connected scope or selected separately. The proposal identifies provider and payer dependencies, responsibilities, access requirements, reporting and work that remains with the practice.
Does eligibility verification guarantee that a therapy claim will be paid?+
No. Eligibility and benefits information is an operational reference, not a guarantee of coverage or payment. Authorization, network participation, documentation, coding, plan rules, medical necessity and claim information may also affect adjudication.
How does Konnext handle timed therapy units and the Medicare 8-minute rule?+
When coding or billing review is included, Konnext applies the approved workflow to the available documentation and current payer instructions. Medicare has specific unit-reporting requirements for applicable timed therapy services, while other payers may use different rules. The treating provider and practice remain responsible for complete clinical documentation and the services delivered.
Can you track therapy authorizations, visits and renewal dates?+
Yes, when prior authorization support is included. The workflow can track the approved service, visits or units, date span, payer reference, current usage, renewal dependency and next responsible action. Payers retain control over authorization and payment decisions.
Can Konnext work with Office Ally or our existing therapy system?+
Konnext works across multiple EHR, practice-management and clearinghouse environments, including Office Ally. Access, compatibility, electronic connections and workflow fit are confirmed during discovery before implementation begins.
Does Konnext guarantee zero denials or a specific collection amount?+
No. The Illinois case documents historical performance for one clinic under its particular patient volume, payer mix, services and operating conditions. Konnext does not guarantee payer decisions, payment, denial rates, collection amounts or the results another practice will achieve.
Build the right therapy support scope
Tell us where your therapy workflow is losing time or revenue.
We will review the provider mix, locations, payers, systems, enrollment status, patient access requirements and current revenue pressure before recommending credentialing, billing, RCM or a focused support service.
Call Konnext